Returns Policy

Items are non-refundable.

Defective media must be exchanged within 14 days of shipment date for exact replacement only. Examine your items upon receipt and notify us immediately if it appears defective.

Open View Music will not replace broken or cracked casing resulting from shipping carrier handling.

Open View Music accepts Visa, Mastercard, Paypal (including Visa, MC, Discover, Amex), and Money Orders / Cashiers Checks. Please send MO and cashiers Checks with in 7 days of purchase.

In all states except Arizona, customers are responsible for their own sales tax.

Items are shipped to you for a reasonable rate. This is part of our commitment to you having an enjoyable experience shopping with us.

Shipping within the lower 48 States:

Shipping Time Estimates:

• Fed Ex Ground U.S. only. 1-5 business days within the contiguous U.S. Delivery by the end of the business day.
• Fed Ex Saver U.S. only. Delivery to businesses by 4:30 p.m. and to residences by 7 p.m, in 3 business days.
• Fed Ex 2 Day U.S. only. Delivery by 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences).
• Fed Ex Standard U.S. only. Next-business-day delivery by 3 p.m. to most addresses; by 4:30 to rural areas.
• Fed Ex Priority U.S. only. Next-business-day delivery by 10:30 a.m. to most addresses; by noon, 4:30 p.m., or 5 p.m. in remote areas; by noon or 1:30 p.m. on Saturdays.